THE PRODUCTIVITY INSTITUTE NEWSLETTER

Tuesday, February 24, 2009


Next edition will include our Featured Company 


Newsletter topics: Company Assessment, An Employee's Blog, Culture and Brand, Planning and Preparation, Selecting a Consultant 

  • Feedback On The Need For Company Assessment  
  • What Should We Do About An Employee's Outrageous Blog?
  • UCME 1X?
  • Planning and Preparation
  • How To Hire The Right Consultant
Feedback On The Need For Company Assessment
by Bruce Newman
 

Bruce Newman

I recently wrote a brief article that discussed the growing number of companies who have contacted us and require direct help with analyzing their employment-related expenses in order to sustain their businesses through difficult economic times.

My posting continued, a thorough “Needs Assessment” will assist a corporate employer (very small businesses to medium-sized businesses) to determine which positions need to be continually maintained, and which positions can be either consolidated or contracted out to one or more expert, rated outstanding consultants.

Two of the biggest mistakes that companies are making is 1) waiting until they are in a complete crisis and then eliminating the wrong people and the wrong jobs, and 2) trying to go to numerous impersonal online services to try to find consultants and freelancers on a trial-and-error basis. In our professional practice we eliminate the trial-and-error issue completely.  

Below are several of the numerous responses I received.
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What Should We Do About an Employee's Outrageous Blog?
by Greg Chartier, PhD, SPHR
 
It seems like it was only yesterday, when most workplace gossip was confined to watercooler breaks and clandestine meetings in the break room. Once uttered, gossip vanished like the last donut. Unfortunately, that is no longer true today. Technology has now created the ability for these workplace rants and raves to be captured forever. Welcome to the world of blogging.
 
Blogging is simply an on-line diary, written by anyone and, in may cases, contributed to by readers. New postings are at the top of the page and visitors can read what’s new and can comment, add a link, email the writer, or just do nothing. For larger firms, employee blogs have become all too common, especially after major changes in pension benefits, health care costs or as the result of large layoffs.
 
The best way to deal with any problem is to avoid it entirely. Establishing a blogging policy allows you to discourage your employees from using a blog to say untrue or derogatory things about you. If it’s too late, the second best course of action may be to ignore the blog. As an alternative, you might ask the employee (continue)

UCME 1X?
by Melanie DePaoli

You see me one time. This is someone’s license plate in the community that I am living. Since it is on a Corvette, at first I just thought it was funny. The more I saw it, the more it got me thinking—it’s true! We make decisions all the time based on this simple philosophy.
 
Prospective clients normally make their decision about a company with the very first person they meet or speak to and within the first minute. WOW that is a lot of pressure! It sounds like interviewing for a job . . . wait it is!
 
Think about when you hire a new employee. You are very selective, want the most for the best price and try to decide if you will like the person’s personality—if they will fit. Is this someone you can work with? Is this someone who your current team will work well with? Will this person be able to help us grow?
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Planning and Preparation
by Patrick Seaton
 
Have you ever thought about the difference between Firefighters and Pyrotechnicians? 
 
Firefighters: They wait in the firehouse until the alarm goes off. Then they race to the scene of the fire, put it out, and then go back and wait for the next fire. Despite the fact that they do occasional fire safety education, they are reactive in their work.
 
Pyrotechnicians: They select the fireworks that will go off, the sequence, the music, and the timing. They are totally proactive in their jobs.
 
So what are you? What about your staff? What did you hire? What is supported and recognized in your company culture? What do you need to drive your company forward?
 
What I offer to you this month is to consider if you have trained and conditioned your employees to be the consummate firefighter, while urging them to become better pyrotechnicians. 
 
The problem is this.  Proactive skills are exactly that – skills.  They need to be learned, practiced, and fine-tuned if we are to be good at them.  When we are constantly fighting fires, we may only have a few short minutes to put on our “proactive” hat.  Just when we think we’ll have time to do something proactive  (continue)

How To Hire The Right Consultant
by Victoria Duff
 
There comes a time when every executive or entrepreneur realizes that he needs help – the kind of help that nobody in his company can provide.  Usually it is a task that requires specialized expertise and he either doesn’t have the proper skill set or has no time to devote and can’t spare any of his employees for the job.
 
When you define what you need and hire a well-regarded consultant to fill that need, you not only get the task done properly but you save a lot of money and anguish.  On the other hand, the wrong consultant hired for a vague reason can cause a lot of expensive damage, and waste valuable time.
 
Define your need

First:  Ask yourself what you want to happen that isn’t happening.  If you are in doubt about the true source of poor performance or cannot decide where change is needed, you might want to ask for a short review and recommendations from the consultant you are considering hiring.  You should expect to pay for this, but it will allow you to evaluate the consultant’s work before committing to an extensive engagement.
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