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Product Name*: inContact
Company*: UCN, Inc.
Category*:  Call Centers
 
Brief Overview:
 
Key Modules:
 
Full Description:
Our virtual solutions support inbound, outbound and blended environments. Rapid deployment and fast integration with your database or CRM. Customer service surveys provide real-time reports. Plus access to monitoring and recording programs. All solutions supplement existing phone systems, use agile platforms and flexible connectivity options.
 

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Key Features

Accounting | BI (Business Intelligence) & Reports | BPM (Business Process Management) | CAD/CAM
Call Centers | CRM (Customer Relationship Management) | ERP (Enterprise Resource Planning) | Human Resources
IT & Systems Administration | Manufacturing | Marketing | Productivity | Programming & Database | Project Management
RFID | Training & Business Coaching | Warehouse Management | Web Development