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Product Name*: RightNow Service
Company*: RightNow Technologies, Inc.
Category*:  Call Centers
 
Brief Overview:
 
Key Modules:
 
Full Description:
RightNow Service is widely recognized as the industry's leading CRM solution for optimizing both the quality of the customer experience and the operational efficiency of multi-channel contact centers. RightNow Service has received top honors from independent observers including Gartner, Jupiter Research and Nucleus - as well as numerous leading publications. Our automated customer service software has also been used by companies in every market segment to slash costs and deliver exceptional customer experiences.
 

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Key Features

Accounting | BI (Business Intelligence) & Reports | BPM (Business Process Management) | CAD/CAM
Call Centers | CRM (Customer Relationship Management) | ERP (Enterprise Resource Planning) | Human Resources
IT & Systems Administration | Manufacturing | Marketing | Productivity | Programming & Database | Project Management
RFID | Training & Business Coaching | Warehouse Management | Web Development