Find a Consultant at The Productivity Institute, LLC
Please sign in:
login id:  
password:
New sign up: Companies, Consultants
            or Social Media
Consultants

 

Product Information (please login)

Product Name*: Telax Hosted Call Center
Company*: Telax Systems Inc.
Category*:  Call Centers
 
Brief Overview:
 
Key Modules:
 
Full Description:
Telax Hosted Call Center offers advanced call center functionality, without clients purchasing equipment or employing technical staff. This on-demand solution is priced according to the number of concurrent agents and toll-free usage. Telax hosts IVR and call routing equipment at a centralized disaster-proof location. Your inbound toll-free numbers are configured to point your calls here. Commonly, a call is answered by an automated system providing a menu with self-service and other options. Callers can interact with the menu through speech or phone keypad inputs. The primary purpose of the menu is to help the caller reach the correct agent, the first time; for example, an agent that speaks
 

Click Here to contact an Expert Service Provider for Telax Hosted Call Center

Key Features

Accounting | BI (Business Intelligence) & Reports | BPM (Business Process Management) | CAD/CAM
Call Centers | CRM (Customer Relationship Management) | ERP (Enterprise Resource Planning) | Human Resources
IT & Systems Administration | Manufacturing | Marketing | Productivity | Programming & Database | Project Management
RFID | Training & Business Coaching | Warehouse Management | Web Development